Referrals - Children

Crisis Care (Department of Child Safety) (24 hrs) - 1800 177 135
Website
Urgent child protection matters for after hours, crisis response and referral for family or child related concerns, can send out investigation officer or police if emergency situation. Coordinate with SCAN (Suspected Child Abuse and Neglect) teams.

Child Advocacy Service (for Brisbane Northside - RBH) - (07) 3636 9180
Website
Do not refer directly – refer to the Department of Child Safety in the first instance. Medical examinations for any children suspected of being abused or neglected. 8:30am – 5:00pm Monday to Friday.

Child Protection Unit (for Brisbane Southside – Mater) - (07) 3840 8936
Website
Do not refer directly – refer to the Department of Child Safety in the first instance. Medical examinations for children.

Queensland Police Child Security Investigation Unit - (07) 3364 6430
Website
Investigate child abuse – both physical and sexual, including adult/historical cases.
ARGOS – same phone number; investigate pedophilia/child pornography.

PACT (Protect All Children Today) - (07) 3290 0111
Website
PACT provides a counselling service to assist client children/young people and their non-offending family members to deal with stress and trauma related to the incident(s) of abuse, and/or involvement in the Criminal Justice system. They also have a Child Witness Support Program, which provides support for children and young people who are required to give evidence in criminal courts, either as victims of, or witnesses to, a crime.

Abused Child Trust - (07) 3857 8866
Website
Provides counselling and therapy services to abused children up to 8 years old, and their families. The service is not an emergency response service. Have locations in North Brisbane, Gold Coast and Townsville.

Kids Helpline (24 hours) - 1800 551 800
Website
Provides free professional telephone counselling and support for children and young people. Callers accessing the service can arrange to speak to the same counsellor on subsequent calls. Counsellors have access to an extensive database of referral agencies across Australia and are able to set up three-way conversations where necessary.

ParentLine Counselling Service (8am to 10pm) - 1300 30 1300
Website
ParentLine exists to assist people to develop strategies and skills which enable them to more effectively manage their own lives. It is a confidential telephone counselling service for parents and/or primary care givers, and is staffed by paid counsellors who have been professionally trained to understand and respond to the particular issues that concern parents.

Teen Challenge Queensland - (07) 3422 1500
Website
Monday to Friday 9:00am to 4:30pm; A Christian not-for-profit organisation that provides young people in crisis with recovery opportunities that are Christ-centred and focused on healing - addressing their physical, emotional, social and spiritual needs. Teen Challenge have a drug rehabilitation centre located in Toowoomba, and a 1 night – 3 month accommodation service in Brisbane for males aged 16 – 25 (possibly up to 30).

Bravehearts - Free call: 1800 114 474
Head Office, Springwood (Counselling/Advocacy/Support): 07 3290 4474
Gold Coast (Counselling Rooms): 07 5564 8981
Website
Bravehearts aims to forge a ‘movement for change’ in how paedophilia is dealt with by the criminal justice sector, government and the community at large and to provide survivors with a voice. Advocating for both healing and preventative strategies, Bravehearts provides comprehensive counselling for child and adult survivors of child sexual assault, and is actively involved in education, prevention, early intervention, and research programs.

Talera Child & Family Therapy (Greenslopes) - (07) 3397 7287
E-mail: talera@buq.org.au >
Offers therapy and support by professional staff for children, young people, parents and families where there is or has been risk of physical abuse, emotional abuse, sexual abuse, neglect, family violence, or family breakdown.

Last Updated: 19 May 2006